Morgan Hill, CA
I cannot say enough good things about Bonita Springs! In October, my husband’s oncologist told us it was time to stop treatment. I interviewed several hospice agencies (big & small) and my gut just told me that Bonita Springs was the one for us. I especially liked that an actual nurse came out for the interview rather than a representative who just does their Marketing/Sales (as was the case with the bigger agencies).
While my husband was only on hospice for 11 days before he passed, no words can describe what we went through those days. But, the nurses (Barbara & Nita) and the doctor (Dr. Omar) were right there by our side. They insisted that I call any time day or night whenever I felt I needed them. I could call Barbara at 2 am and she would pick up immediately or call me back within minutes and never made me feel like it was an imposition. They visited us more than the contract required and stayed as long as we wanted them to. They were always extremely professional yet compassionate, understanding, knowledgeable and helpful. It was the best choice we could have possibly made at a very difficult time.
I am overdue on posting this review and was just reminded to do so when I called them today to ask about grief counselling and, as they did while my husband was sick, they responded within minutes with their usual compassion and flexibility in scheduling to accommodate whatever I need. I hope you never need their services but, if you find yourself in that unfortunate circumstance, you will not regret choosing Bonita Springs!